Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alec Pierrotti

Alec Pierrotti

September 12, 2025

5  out of  5
rating by Alec Pierrotti
"Ginger was extremely helpful. She was patient with me and explained everything in detail, and ultimately helped me get a quote I was comfortable with. Insurance is hard enough to deal with on its own so I was happy to have her helping me out."
We responded:
"Alec thank you for the wonderful 5 Star Review. I am delighted to hear you had a postive experience with Ginger"
Profile photo of Ian McDaniel

Ian McDaniel

September 11, 2025

5  out of  5
rating by Ian McDaniel
"Nick helped me have a seamless transition from geico to State Farm and was able to save me $200 in the process. Great guy definitely recommend getting a quote from them and seeing if they can get you a better rate."
We responded:
"Ian, thank you for the wonderful review. Nick does a great job of helping customers find a rate that fits their needs. Welcome to the Agency. "
Profile photo of Brittany Morris

Brittany Morris

September 9, 2025

5  out of  5
rating by Brittany Morris
"Melanie was extremely helpful throughout the process and answered all of my questions and concerns with ease. Will be doing more business with her in the future. Thank you, Melanie!"
We responded:
"Brittany, thank you for the great review. I am glad to hear Melanie was so helpful. Welcome to the Agency, and we look forward to continuing to work with you! "
Profile photo of Virginia Jackson

Virginia Jackson

September 9, 2025

5  out of  5
rating by Virginia Jackson
"I recently reached out to Melanie Williams at Doug Johnson-State Farm to see if I could get a better rate for my auto insurance than I was paying at the time. Melanie thoroughly explored all options with me and was able to offer not only better pricing, but better coverage as well. She guided me through the process and made it extremely easy to switch. I would definitely recommend Melanie to anyone looking for an agent that will provide great customer service beyond measure."
We responded:
"Virginia thank you for the wonderful review. I am so happy Melanie was able to help you! "
Profile photo of Ashley Bennett

Ashley Bennett

September 9, 2025

5  out of  5
rating by Ashley Bennett
"Melanie was extremely helpful in getting my quotes and insurance policy for my new car. I could not have asked for a better experience! She is very knowledgeable and an absolute delight to work with!"
We responded:
"Ashley , what a wonderful review! I am so pleased Melanie was able to assist. Welcome to Agency! "
Profile photo of Amanda Hirstius

Amanda Hirstius

September 9, 2025

5  out of  5
rating by Amanda Hirstius
"Melanie is so easy to work with and got us a better rate than my previous insurance company!"
We responded:
"Amanda thank you for the wonderful review . I am so happy Melanie was able to get you a better rate. "
Profile photo of Kay Wattigney

Kay Wattigney

September 5, 2025

5  out of  5
rating by Kay Wattigney
"Excellent service and when I call they always answer the phone it doesn’t go to voicemail."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jamie Hernandez

Jamie Hernandez

August 22, 2025

5  out of  5
rating by Jamie Hernandez
"10/10 recommend! I came to Ginger trying to just get quotes to add my teenage daughter’s new car. Not only did she make things so effortless on my part she was able to increase my coverage and lower by monthly payments by more than $100 on both vehicles. Personalized customer service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Capri

Capri

August 12, 2025

5  out of  5
rating by Capri
"Nick’s exceptional services resulted in a significant savings of $100 when I transitioned my agent. I highly recommend his services."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Casey Potts

Casey Potts

August 7, 2025

5  out of  5
rating by Casey Potts
"Friendly, professional. Took the time to explain all my options and what everything meant. Couldn’t have been more helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Joseph Thibodeaux

Joseph Thibodeaux

August 7, 2025

5  out of  5
rating by Joseph Thibodeaux
"Nick with SF was very helpful in getting me well priced Auto insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Stormy Coslan

Stormy Coslan

August 4, 2025

5  out of  5
rating by Stormy Coslan
"I would like to share my experiences with State Farm. I feel at home when talking to someone on the phone at my home office where I have insurance with. Mrs Gail H. Has helped me tremendously over the last couple of weeks I could not ask for a better agent. It feels good talking to a person on the phone instead of an automation voice contact to answer my questions. Thank you guys again."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Randall Jackson

Randall Jackson

July 29, 2025

5  out of  5
rating by Randall Jackson
"Nick Guidroz was a great help when I was looking at commercial vehicles for work. He was reliable, honest, and helpful when it came to comparing different rates on all of the vehicles I looked at. I will continue to use him in the future and would recommend everyone to give him a call."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of christi sheldon

christi sheldon

July 28, 2025

5  out of  5
rating by christi sheldon
"I was able to save money by switching to State Farm. Nick made the switch fast and easy!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Cory E Richey

Cory E Richey

July 24, 2025

5  out of  5
rating by Cory E Richey
"Fast Courtesy and Professional"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Julien Fried

Julien Fried

July 24, 2025

5  out of  5
rating by Julien Fried
"Ginger is great"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Kacie Fields

Kacie Fields

July 23, 2025

5  out of  5
rating by Kacie Fields
"Mrs. Gail Hamilton was extremely patient and helpful with my situation. She is always a pleasure to work with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Kyli Goley

Kyli Goley

July 2, 2025

2  out of  5
rating by Kyli Goley
"Update: Removing a star as the owner claims to have tried to contact me multiple times when my license came back invalid. This is incorrect information as I went through mine and my husband's call logs and have no missed calls from his team and my emails with Melanie are all saved, the last contact I had from her was to have a good weekend after submitting my information. First of all, Melanie is the sweetest most communicative agent I have ever dealt with. However, we started our policy with state farm and then underwriting decided that my driver license is invalid and cancelled our policy. I sent my driver's license information in after two weeks of getting this notice because when they sent it I was on vacation. I thought no news was good news after hearing back from Melanie stating she would let me know if there were any other questions. Somehow I missed a call from her(I have no record of a phone call) and did not know that our insurance had lasped. In trying to resolve this matter underwriting states they will not back date the lapse and I would have to start a new policy. After I paid money to the DMV to get my driving record to prove my license is active. On top of this my husband's license will be suspended if we do not submit the tags and pay a reinstatement fee. Frustrating situation, though I do not blame Melanie for this."
We responded:
"Thank you for your review. We strive to provide the best service possible. We attempted to contact you multiple times after the driver's license came back invalid which caused the cancelation. We apologize for the inconvenience you experienced ."
Profile photo of Kayla Kelley

Kayla Kelley

June 30, 2025

5  out of  5
rating by Kayla Kelley
"Nick at State Farm saved me so much money on my home and auto insurance! Very professional and friendly. 10/10 would recommend for all insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Nick. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Lucy Jackson

Lucy Jackson

June 26, 2025

5  out of  5
rating by Lucy Jackson
"Shoutout to Nick Guidroz for his 10/10 customer service he provided me and my family with getting car insurance. He made the process so easy and convenient! We are now saving almost $200.00 a month!! I HIGHLY recommend calling and asking for Nick to help, you won’t be disappointed!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jenna Varnado

Jenna Varnado

June 25, 2025

5  out of  5
rating by Jenna Varnado
"Outstanding service & support!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Katherine Harper

Katherine Harper

June 25, 2025

5  out of  5
rating by Katherine Harper
"I had a great experience working with Melanie at Doug Johnson – State Farm Insurance. She was incredibly helpful and responsive throughout the entire process of getting insurance quotes. She took the time to explain everything clearly and made sure I had all the information I needed to make the best decision. Her professionalism and friendly attitude made the process smooth and stress-free. Highly recommend reaching out to Melanie if you’re looking for excellent service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Pat Jones

Pat Jones

June 24, 2025

5  out of  5
rating by Pat Jones
"This was a very smooth process! Very professional!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Gregg Landry

Gregg Landry

June 17, 2025

5  out of  5
rating by Gregg Landry
"Great Experience! Nick made choosing State-farm a no brainer! Easy, Convenient, Affordable! Thanks Nick!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Madison Smalley

Madison Smalley

June 12, 2025

5  out of  5
rating by Madison Smalley
"Nick was so helpful he switched me over from progressive and made the whole thing a breeze!!! I 🫶🏼 my insurance agent"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"